Export Sri- An online solution to facilitate small and medium enterprises to effectively participate in exportation

Abstract

Sri Lankan small and medium enterprises face tremendous barriers when participating in exportation. Since these fundamental barriers are not being addressed, the productivity of the overall Sri Lankan export performance has dropped remarkably. Participation of small and medium enterprises in exportation helps the country diversify and induce innovation in its export portfolio. This research aims to identify principle barriers faced by small and medium enterprises when participating in exportation and evaluate the impact caused by these barriers. Through following the deductive approach, it was identified that the barriers arise mainly from the government, supportive service providers and the organisation itself. The derived factors and the problems identified were verified through an industrial survey which was conducted among small and medium enterprises exporters and relevant government and private employees of the relevant departments. In-depth interviews and questionnaires were used as tools to gather data. Based on the results obtained through the analysis of the gathered data, a conceptual framework was proposed which helps Small and medium enterprises to effectively enter into the export market. The conceptual framework was backed up by an information system which tends to fill the gap identified in the current process followed by Small and medium enterprises when participating in exportation.

2016
Pushparajah Kokularajah

University of Westminster Informatics Institute of Technology 57 Ramakrishna Rd, Colombo 06 +940776031028 Kokulan.p@hotmail.com

Pathmanathan Prassanna

University Of Westminster Informatics Institute of Technology 57 Ramakrishna Rd, Colombo 06 prassi86@hotmail.com