Professional Certificate in Software Quality Assurance – Expert Level : Test Management

Establish and Alignment of Test Missions, Policies, Strategies and Goals

Creating and Building Relationships with External/Internal Stakeholders

Advocating Quality Activities Across the Organization

Establishing and Verifying Quality

Testing Considerations for domain, project and technological factors

Test Management considerations for Lifecycles models and methodologies

Effectiveness, Efficiency and Satisfaction metrics for the Test Management Process

Project Management Essentials (Project Management Tasks, Risk Management, Stakeholder Management, Quality
Management and Communication)

Project related Test Reporting (Tracking Information, Evaluating information, Test results reporting/Interpretation, Industry
recognized QA metrics and Statistical Quality Control Techniques)

Test Team Management (Building, Developing, Leading, Advocating the Test Teams)

Handling Ethical Issues